Air Source Heat Pump Installation in the South West
Thinking about replacing your boiler? HelpinU Solar can help you explore air source heat pump heating, understand the work your home may need and find out whether Boiler Upgrade Scheme funding could reduce the installation cost.
Eligible installations can receive a £7,500 grant. Qualifying homes heated by oil or LPG, with no mains gas connection, can receive £9,000 until March 2027. Eligibility and scheme conditions apply.

How much heat pump funding could I get
The Boiler Upgrade Scheme helps eligible property owners in England and Wales with the cost of changing their heating. For an air source heat pump, the standard grant is £7,500. An additional £1,500 is available until March 2027 for qualifying oil or LPG heated properties that have no mains gas connection.
The grant contributes towards the installation. It does not mean every system is free, and any remaining cost depends on the work your property needs. The applicable grant is deducted from the installation price shown on your quote and invoice.
£7,500 standard grant
Towards an eligible air source heat pump installation under the Boiler Upgrade Scheme.
£9,000 for qualifying homes
Includes an additional £1,500 until March 2027 for qualifying properties heated by oil or LPG with no mains gas connection.

How an air source heat pump heats your home
An air source heat pump takes warmth from the outside air and transfers it into water for your heating system. That water circulates through suitable radiators or underfloor heating. The system can also heat water stored in a cylinder for your taps and showers.
It uses electricity to move heat rather than burning fuel in a boiler. Good design matters: the heat pump, heating surfaces and controls need to suit the amount of heat your home loses.

Could my home be suitable
Your home does not have to be a new build to use a heat pump. The starting point is a proper assessment of the building and its heating needs.
The survey should consider room by room heat loss, insulation, radiators or underfloor heating, hot water storage and electrical supply. It should also assess a suitable outdoor position, airflow, drainage and noise. Any necessary upgrades should be explained before you agree to the installation.
Installation process
What happens from enquiry to installation
Tell us about your home
Let us know your postcode, current heating and what you would like to change. We can discuss the next steps and the funding questions relevant to your property.
Assess the property
A detailed survey establishes what your home needs. This includes the heat loss assessment and checks on the existing heating system and available space.
Review the proposal
You should receive a clear specification and price, including any radiator, cylinder or electrical work. The proposal should explain the expected performance, any applicable grant and the balance you would pay.
Arrange the grant and installation
For a BUS funded installation, the MCS certified installer applies on your behalf. Ofgem contacts you to confirm your consent. Installation arrangements follow the agreed scope and scheme requirements.
Understand your new heating
At handover, you should be shown how to use the controls and given the relevant documents and servicing information. Ask who to contact for support and what each warranty covers.
What will installation cost
There is no single price that suits every home. The cost depends on the heat pump size, the condition of the existing heating system and any supporting work needed. A useful quote makes the full scope clear, rather than showing a headline price with essential work left out.
Ask us to discuss your property so that the next step is based on your home, rather than a general estimate.
Will a heat pump reduce my heating bills
Running costs depend on your current fuel, electricity tariff, insulation, system design and how you use the heating. A heat pump should be assessed against your existing setup, with the assumptions behind any forecast explained clearly. We do not promise the same saving for every household.

Heat pumps with solar panels and battery storage
If you already have solar panels, or are considering them, it is worth looking at your electricity use as a whole. Solar generation may supply some of the electricity used by a heat pump, while suitable battery storage and tariffs can help you manage when you buy and use electricity.
The right arrangement depends on your home and daily routine. Solar output is lower in winter, when heating demand is higher, so a heat pump should not be presented as running free all year from solar panels.
Heat Pump FAQs
No. The higher amount is for qualifying oil or LPG heated properties without a mains gas connection, and the uplift is available until March 2027. Other eligible air source heat pump installations can receive the standard £7,500 grant.
The Boiler Upgrade Scheme is not based on receiving benefits. Property ownership, the existing heating and other scheme requirements are relevant. It should not be confused with schemes that use household income or benefits to assess eligibility.
The MCS certified installer makes the application on your behalf. You agree the quote and confirm your consent when Ofgem contacts you. The grant reduces the installation amount you pay.
Property owners, including private landlords, may qualify. Most new builds and social housing are excluded, and previous government support for a heat pump or biomass boiler can affect eligibility. The installer must check the specific property.
Some homes need larger radiators or other changes to deliver enough heat at the proposed water temperature. The survey should establish this room by room and include necessary work in the specification.
Heat pumps can provide heating in cold weather when correctly selected and designed for the property. Their performance changes with outdoor conditions, so sizing and the design temperature matter.
An air to water heat pump providing stored domestic hot water will generally need a suitable cylinder. Its size and position should be considered during the survey.
Some installations can proceed under permitted development rules. The proposed location, noise assessment and any property restrictions need checking. Do not assume every home can have a heat pump installed without permission.
A hybrid arrangement combining a gas boiler with a heat pump does not qualify for BUS support. If you want to retain your boiler, discuss the implications before agreeing the design.
The programme depends on the property and the agreed work, including any changes to radiators, hot water storage or electrics. Ask for a clear schedule and an explanation of any interruption to heating and hot water.
Tell us about your heating
Share a few details and we will contact you to discuss your heat pump options. This is an initial enquiry, not a grant application or a confirmation of eligibility.
Talk to HelpinU Solar about heat pump heating
Not sure where to start? Tell us a little about your home and we can discuss your heating options and the information needed for a proper assessment.